Mailing Address

DBI
10713 RR 620 North
Building 400
Austin, TX 78726-1708

Phone: 512-249-2324 x114


Tip!

Tip: You can help expedite your support inquiry by running "dbi_debug.bat" in advance from your Windows desktop where DBI products are installed. Usage:
dbi_debug.bat > dbi_debug.txt

Right Click >> Here << to download dbi_debug.zip. Unzip the file and place the dbi_debug.bat on your PATH. Please zip the text output before returning it to DBI.


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Real-Time Monitoring Solution:
Brother-Eagle® for DB2 LUW

Monitors database health and efficiency Key Performance Indicators (KPIs) in real-time with drill downs to connection details. An innovative "stock-ticker" presentation continuously updates KPIs but doesn't waste your entire screen. You can also add your own KPIs and drill downs - a great way to make SQL Snapshots more useful.
Learn More . . .

Database & SQL Tuning Solution:
Brother-Panther® for DB2 LUW

Brother-Panther provides a major breakthrough in performance analysis and change management. Brother-Panther KNOWS what changed, when, and how changes influenced performance. Rich performance analytics and intuitive workflows make performance remediation and tuning a snap!
Learn More . . .

Advanced Lights-Out Alerting:
Brother-Hawk™ for DB2 LUW

Brother-Hawk is a separately licensable add-on component to DBI’s Brother-Panther. Brother-Hawk sends automated, customized, meaningful alerts based on the characteristics of real-time and recently collected data. Get total control, 24/7!
Learn More . . .

Response Time Analysis & SLA Attainment Solution:
Brother-Thoroughbred® for DB2 LUW

Brother-Thoroughbred provides industry breakthrough database measurements for transaction times, time distributions, and service level attainments. Easily determine if a performance problem is a database problem, or not. If a problem is a database problem, Brother-Thoroughbred will show you where the resource bottleneck is (CPU, I/O, Sorts, Locks) and guide you towards a quick solution.
Learn More . . .

Fast SQL Performance Tuning:
Brother-Owl™ for Oracle

Brother-Owl for Oracle helps achieve optimum SQL performance. It includes the industry's best "breadth" and "depth" SQL Rewrite capability and facilitates "What-If" evaluation of solutions without impacting production. Automatically generates Oracle Hints. Its High Speed Data Collector (HSDC) prevents performance disruption to production by directly accessing Oracle memory.
Learn More . . .

Automated Space Management & Online REORG:
Brother-Wolf™ for Oracle

Brother-Wolf for Oracle provides automated Space Management and online object reorganizations. Through its automated capabilities, organizations can achieve maximum performance with continuous business availability.
Learn More . . .